If you want to change your password:

• Click on 'Profile' and on 'Edit my profile' or 'Account' (top right corner of your webpage)
• Click on 'Your password'
• Type your current password
• Type your new password (at least 6 characters)
• Retype your new password
• Click 'Save changes'

If you want to change your mail address:

• Click on 'Profile' and on 'Edit my profile' or 'Account' (top right corner of your webpage)
• Click on 'Your email'
• Change your email address in the 'Your email address' field.
• Click on 'Save changes'

If you want to export all your feeds into an OPML file:

• Click on 'Profile' and on 'Edit my profile' or 'Account' (top right corner of your webpage)
• Click on 'Feeds'
• Click on 'Export my feeds' button

You can also export your Opml from the 'Add a feed' panel:

• Click on 'Add content'
• Click on 'Add a feed'
• Click on 'Export' link

Your feeds are now saved into your OPML file.

Send an email via the 'Send us your feedback!' feature at the foot of your netvibes page. Please provide clear, concise instructions.

• Select 'Settings' at the top right of your webpage
• Click on 'Languages'
• Click on preferred language

• Click 'Sign in' link
• Click 'Lost password?' and write your e-mail address into the form

Send

An email will then be sent to your email account detailing your logon information.

If you don't receive any mail, please refer to your spam/junk email folder. If the e-mail is not in the spam folder, please send us an email via the Feedback Form at http://www.netvibes.com/static.php?show=feedback.

If you get the following message: 'There is no match in the database, check your information and try again', try the following:

• Rewrite your mail address again and your password and please ensure that there is no typo in it.
• Can you try to recover your password. If you have the same error, there is a problem in your mail address.
• Can you try to recover your password with all your mail address?
• When your netvibes account has been created you received an e-mail with your password and your login, can you try to find it?
• Are you absolutely sure you created an account? Note: With netvibes, you are able to use the product without creating an account.
• Did you ever tried to access on your account on an another computer?

If after these 6 steps, you are still not able to access to your account, please send us an email via the Feedback Form at http://www.netvibes.com/static.php?show=feedback.